Good Afternoon,

I was put at risk of redundancy on 08/03/10. This role was one that I was doing on a temporary basis whilst the company recruited a replacement team leader. I applied for another job within the dept & was successful (I have this in writing) and was told that I would start in this position as soon as a replacement had been found.

I have been told that there are no suitable positions within the company for me to move to, so at my Consulatation meeting I asked what happened to the job I was supposed to be starting. I was told tha we would have another meeting to provide a formal response within 10 days.

Yesterday I had this meeting & was told that my position was given to someone else who had at that time been at risk of redundancy themselves. This was at no point discussed or mentioned to me before today. I was told that they apologise for the way this was handled, I asked for this to be detailed in writing as I would be seeking legal advice.

After this meeting I returned to my desk and was asked into a meeting. I was told that I was to take garden leave for the rest of my notice (I was due to finsh on 30/04/10) whilst they look into a disciplinary matter. They said that I had gross misconduct. The reason for this was provided as me breaching client SLAs.

On the 13/04/10 we had a new procedure implemented to the dialler system that we use for outbound calls. Review dates were not something that had been used before at all & on the 13/04 an email was sent to the team advising that we would now use these dates & that a review date shoud be set on every call & should be within 14 days. We were provided no training on this other than the email.

During the days 19th, 20th & 21st I set several review dates between 26th April & 4th May (which is within the 14 days) & was told in the meeting that this was done intentionally by myself so that I would not have to deal with accounts (as I would leave on 30th April). This was not the case & of the 111 accounts looked at only 5 were dates set for after I would have left. I was then told that the problem was that the accounts had been set 7 days in the future. I had never been told that this was a problem.

Our client SLA dictates that we have to attempt to contact people a certain amount of times between certain periods & he said that I had breached this SLA by setting these dates & therefore removing the files from the dialler. This would only have affected Monday & Tuesdays calls & will return to the dialler to be called tomorrow. So I do not see how these two days have led to such a breach.

They have said that I am to remain on garden leave as they do not have the resources to scrutinise my work during the time I have remaining. I was told that I will receive a telephone call on the afternoon of 26th April to advise of what disciplinary action will be taken.

I have worked for the company since November 2007 & have never caused any problems of any sort during this time & feel that this is an excuse for not paying redundancy pay and also to mask the other issue I have.

Can anyone help?